Enter your User ID and ensure you've created a character in the game before redeeming the code.
Redeemed items will be sent via in-game mail. Restart the game to claim them. Pay attention to the code's redemption conditions and validity period. Expired codes cannot be redeemed.
Each code is single-use. The same character cannot use multiple codes of the same type.
Once a code is redeemed, the action cannot be revoked. Verify you are logged into the correct account before redeeming.
For any issues during redemption, please contact Customer Service.